FREE PRIORITY SHIPPING ON DOMESTIC ORDERS ONLY WITH PRODUCT OVER $50.00 - ALL OTHERS WILL BE SHIPPED USPS FIRST CLASS MAIL. PLEASE NOTE THAT MOST FRAMES ARE NOT IN STOCK AND WILL HAVE TO BE ORDERED IN-
Estimated Delivery Time
Frame Only (non-prescription) orders processing time: 1-7 business days.
Prescription Orders and Custom Orders processing time: 7-20 business days. Please be patient with RX orders - online ordering is not fast, e=specially for the $10.00 option lenses. These lenses will not come with any coatings such as ANTI reflective.
Processing Time + Shipping Time = Delivery Time
Actual delivery times may vary due to product availability, delivery location and weather conditions. Delivery times exclude weekends, holidays and orders received during non-business hours. Please allow additional time for any special requests.
All frame only and/or accessory orders ship within 4-7 business days. Special orders may take longer. We do not stock most frames in order to keep our costs lower. They will ordered in and then shipped dierctly to the customer.
Prescription orders and custom lens orders will ship in 10-20 business days.
Shipping Times and Rates
Our Free Shipping method is only valid for delivery within the United States, United States territories and APO/FPO/DPO mailing addresses and for orders over $50.00.
Domestic Shipping Options For orders $50.00 and up
- Express (via USPS or Similar): $25 Shipping Time: 1-2 business days.
International Shipping Options
- USPS International 1st Class Mail*: $15 (Please note this method is not trackable and may take several weeks to reach its destination. Eyeglass.com is not responsible for lost or stolen packages.) Not offered on site.
- DHL to Canada*: $30 Shipping Time: 1-4 days (This rate is for orders shipping to Cananda only.)
- DHL to Europe*: $40 Shipping Time: 1-4 days (This rate is for orders shipping to Europe and the UK.)
- DHL International*: $60 Shipping Time: 1-4 days (Use this shipping rate for all international deliveries outside of the US, Canada, UK and Europe.)
*International shipments may incur duties/taxes/customs fees, which will be the responsibility of the customer. Eyeglass.com has the right to bill customer for any unpaid import taxes. We strongly encourage that our customers check with your local Customs officials for any fees that may be incurred.
**UPS shipping fees are a based on a calculated average. Actual amount may vary from amount shown. Shipping charges are applied according to zones and will fluctuate between states. UPS shipping is eligible for domestic deliveries only. We do not ship free UPS - this will have to be requested and a pay pal request will be sent for payment.
All packages are sent out via trackable services of USPS, and are only insured at customers request. Please request this and insurance if you think you may need due to a high risk area. No signature is required for residential delivery. If you are in a high risk delivery area such as an apartment complex, we strongly encourage adding signature confirmation to your shipping. Just enter in your request in the Comments Section on the check out page. We will add this to your shipping at no cost to you.
We are unable to assist in the recovery of lost or stolen shipments when USPS is used without Signature Confirmation.
There is a $10 minimum on all orders.