To Our Customers - Thank You!
We subscribe to an independent rating service; here are some actual quotes:
/// Rating: Excellent - I have purchased several eyeglass frames from eyeglass.com, and I have been very pleased with all categories of service each time. My most recent transaction did not lead to a purchase, since my wife did like the look of the frames which I selected, but the service provided by eyeglass.com was first rate once again. I have made lots of purchases from internet merchants, and eyeglass.com is at the top of my list for overall satisfaction. L. Davidson 6/28/06
/// Rating: Excellent - I had hoped that my eyeglasses could be shipped overnight or next day--but did not hear from the commpany for a few days and then had to wait, if I remember correctly about a week to nine days for delivery. I am very satisfied with the product and would reassure eyeglass.com that I will continue to do business with them. They have the best product on the market. K. O'Connor 6/23/06
/// Rating: Excellent - This merchant is fantastic! good value, good quality, marvelous service. F. Siekert 6/21/06
/// Rating: Excellent - this purchase was a bit involved because the frames wanted were on back-order. rather than make me wait, the merchant suggested a similar frame and reduced its price to the one ordered. the prescription was filled fine (although it took a bit longer than anticipated). after receipt of this order, the orginal frame that i had sought became available, i was notified and i placed another order. subsequently, after receipt of this order, i received an email flier that this frame was on sale. eyeglass.com gladly refunded the difference in price when so requested.
eyeglass.com is very accommodating. they are responsive on email and by telephone and are eager to please. all the people with whom i dealt were professional and courteous.
i give eyeglass.com an a+! F. Siekert 6/20/06
/// Rating: Excellent - Bought from this company before. Very quick delivery. Excellent price compared to my local eyeglass place. Was happy before and happy now. Prices a bit higher this time for the same frames, but still a bargain. C. Burdette 6/12/06
/// Rating: Excellent - I AM VERY HAPPY WITH MY WITH MY RECENT ORDER, AND THE WAY IN WHICH IT WAS HANDLED. VERY PLEASED ! THANK YOU! C. Shideler 6/1/06
/// Rating: Excellent - very good, item in stock, sent right a way...fast! W. Busha 5/26/06
/// Rating: Excellent - I am thrilled with eyeglass.com; the selection and ease of ordering was fantastic. I will tell all my friends and associates to use the website. J. Matthews 5/19/06
/// Rating: Excellent - Overall this was a very good purchase for me. this merchant was the only one i found with the style of eyeglasses that i have been searching for. i will definately shop with them again. J. Karas 5/13/06
/// Rating: Excellent - Good product, good service, good value, and no problem with delivery to Canada. The nosepads of my eyeglasses require adjustment, but not a big deal. Nice job eyeglass.com. D. Mann 5/9/06
/// Rating: Excellent - We love this company! We finally decided on a pair of frames that will work for my husbands reenactment of history. We highly recommend this company to everyone looking for new frames and/or lenses! Excellent service! Excellent shipping! Excellent quality! And a chocolate in each order! Wow! Thanks a lot guys! A. Finders 5/6/06
/// Rating: Excellent - VERY PLEASED WITH OVERALL EXPERIENCE! C. Shideler 4/22/06
/// Rating: Excellent - Love this company! They even send a tootsie roll in the order. Love it! A. Finders 4/17/06
/// Rating: Excellent - Awesome service and products! We enjoy the professionalism with humor mixed in. Thank you! A. Finders 4/10/06
/// Rating: Excellent - In my opinion, the custom sun clips created for my frames by eyeglasses.com could not have been bested by the frame manufacture themselves. I do not believe that I have had a better buying experience. The clips match in every way. Even better than I could have hoped for. They arrived on time and were packaged with care. I received confirmation emails and the customer service representative was very knowledgeable. Thanks eyeglasses.com! I will be using your services for all my eyeware needs. R. Brown 4/8/2006
/// Rating: Excellent - It was a very easy transaction. I received my merchandise in a timely manner and in good condition. I wouldnt hesitate to order from them again. L. Siddons 3/27/06
/// Rating: Excellent - Prompt and helpful. The little Tootsie Roll was a nice touch! E. Jeska 3/26/06
/// Rating: Excellent - I love my new glasses. The prescribtion was perfect the frames fit my face perfectly and the picture on your website does not do justice to how pretty they actually are. I am very satisfied with my purchase and would recommend eyeglass.com to everyone. Ignore any of the poor ratings on this rating site and youll be pleased with your purchase and this company! M. Whitman 2/26/06
/// Rating: Excellent - The selection and price was a big factor in my purchase. The web site is easy to view and very user friendly. I have no negative remarks to make the experience was over all good. J. Alexander 2/24/06
/// Rating: Excellent - great selection,very good quality and fast delivery,i will use these folks every time i need glasses or anything to do with glasses.prices could be better but still not bad (competitive)you can find frames here that you will never find in a store,i looked through several stores to find round perfect circle frames only to find they just do not exist because they are not big sellers-but i found them here got them in 3 days and excellent quality,very happy costumer. R. Powell 2/19/2006
/// Rating: Excellent - The gold pince-nez on which my wife had relied for reading for many years was accidentally broken. Repeated attempts to find a replacement in the UK were unsuccessful, but on searching the internet I found eyeglass.com in the USA offering what appeared to be an ideal replacement at a very competitive price.
I placed an order, for which I received an immediate e-mail response with details of shipment and the price, which was charged to my credit card.
Delivery took rather longer than anticipated but my e-mail queries were promptly answered together with an offer to ship a replacement pince-nez if the original proved to be lost in transit. In fact it arrived shortly afterwards having been delayed in UK Customs pending the assessment for duty.
My wife is delighted with her new pince-nez which fully lives up to expectations. E. Eeles 2/19/06
/// Rating: Excellent - Couldn't be more pleased with my transaction. Wonderful customer service-
knowlegeable, prompt and courteous. Highly recommended! R. Pfeiffer 2/16/06
/// Rating: Excellent - I purchased a pair of frames from eyeglass.com. Price and selection was outstanding. Delivery was prompt. Ease of ordering was remarkable.Condition of merchandise received was excellent. P. Gonzales 1/20/06
/// Rating: Excellent - I ordered eye glass cleaner. It came promptly, and I thought the price was reasonable. Eyeglass cleaner is not easy to find on the net. W. Goren 1/17/06
/// Rating: Excellent - This is 3rd time I have used EYEGLASS.COM and I have suggested this company for others as well!
They have always been quick and I like knowing the day it shipped and so forth....
My conversations with them have always been great! T. Korn 12/25/05
/// Rating: Excellent - This is my second purchase with eyeglass.com and each purchase experience has been outstanding. They have an excellent selection, excellent customer service (I did have to call them once and someone actually answered the phone!) and shipping exactly as promised. Highly recommend this merchant. P. Stockford 12/29/05
/// Rating: Excellent - I was impressed! First, they had the product. I had been searching the world for a monocle frame without success and theirs was exactly what I was after. Second, they were most helpful when I needed to get a different size to the one I ordered. Friendly, personal emails do make a difference. D. Lynch 09/19/05
/// Rating: Excellent - This company has a broad line of eyeglass frames, including the retro style I was looking for.
Their web site is a no nonsense one: easy to read and follow, with just all the necessary information to order your frames at hand.
The prices are very good, and the shipping and handling charges excellent.
Ordering is easy. Just fill in the spaces in a very clear order form. Send it and you will receive a confirmation by e-mail and a second conformation when your order has been shipped.
The frames I ordered were received in just a week. That´s very fast considering that I am a customer outside USA. They arrived in excellent shape.
I liked particularly the fact that this company offers you the option to sell you the frames and lenses or just only the frames for you to take to your favorite optician.
I highly recommend to try this company for all your eyeglass frame needs. I am sure you will not be dissapointed by their service.
N. Pacheco 09/18/05
/// Rating: Excellent - I'm a person with a narrow bridge, and I was first attracted to eyeglass.com by both the variety of its frames and the variety of sizes in which they are stocked. Given the variety, I was pleasantly surprised by the reasonable price. I will certainly return to eyeglass.com when I next need glasses. S. Hurd 09/17/05
/// Rating: Excellent - Helped me with some credit card issues...Excellent customer service M. Bressler 09/15/05
/// Rating: Excellent - Great selection. Easy to use web site. Good prices. N. Keston 08/23/05
/// Rating: Excellent - I really like my glasses (as does my wife)! I have a pair of glasses that I would like you all to convert to prescription sunglasses - but that will be next months purchase. Thanks! E. Wickerson 08/19/05
/// Rating: Excellent - I got more help from eyeglass.com than a local eyeglass store. Thank you for everything, I will be telling others about the service I got. R. Harnum 08/13/05
/// Rating: Excellent - These guys offer more frame options than anyplace I've ever seen and the operation is clear, clean and to the point. We should have more companies like this around. I give these guys 5 Big Stars. P. Wood 08/11/05
/// Rating: Excellent - This is the second, but not last, time I will order form this merchant. Their service and professionalism is GREAT!!! P. Williams 08/02/05
/// Rating: Excellent - Good selection, good prices, quick delivery, generous return policy, and well-written, informative (and sometimes amusing!) instructions that come with the merchandise. The way an online store should operate. M. Collier 07/19/05
/// Rating: Excellent - This was the second time I have ordered eyeglasses from Eyeglass.com. Both times the service was Excellent! No problems with ordering, shipping or receiving. Very easy to understand website. Thanks again Eyeglass.com! T. Bartholome 07/12/05
/// Rating: Excellent - The frames arrived within the time they estimated. Easy transaction. And EXCELLENT frames!! I have gotten a lot of compliments on them! Would order from this merchant again! L. Seu 06/26/05
/// Rating: Excellent - Very Pleased with their service and selection of frames.
I ordered my glasses on Thursday and got them in the mail on
Saturday! They seem to be very customer-oriented and very
helpful.
The only problem that I really had was making a decision on which frames to buy. They all seemed so appealing that I had a hard time making up my
mind which selection to make.
Definitely I would recommend them to my friends and colleagues. Thank-You! 06/02/05 P. Andrew
/// Rating: Excellent - 100% satisfaction. Quality, workmanship first class. 05/29/05 D. Morton
/// Rating: Excellent - Uneventfull, efficient and on time. Imaginative product selection. Highly recommended. 05/25/05 E. Lehtinen
/// Rating: Excellent - Good people to do business with. Everything was as promised or better. I especially appreciate the low price. 04/10/05 A. Keck
/// Rating: Excellent - Excellent! Everything was smooth, the response and delevery were very very fast, I will definetly buy there again. Thanks 04/04/05 F. Ibarra
/// Rating: Excellent - Annette Tinker 04/03/05
/// Rating: Excellent -
Lorenzo,
I received my new glasses and they are spectacular.
I could not be happier.
As you might remember I had the problem where +.75 needed to be changed to -.75.
The responsive and prompt customer service you provided was top shelf.
I will tell every one of my friends and family what a great price and what great service eyeglass.com provided me.
Thanks Again
John
J. Galligan 03/31/05
/// Rating: Excellent - I ordered a monocle for my son for Christmas. It was something he really wanted to go with a new top hat! Hes a little unique, yes! The first one I received was slightly damaged and so I contacted their customer service about it. I corresponded with a gal named Sonya who was so very helpful! She had a new one ordered and sent it out to me along with a prepaid box to return the damaged one in. Monocles can be difficult to find and my son was so happy with his new gift!. I was happy with the wonderful customer service from Sonya. M. Vanger 03/23/05
/// Rating: Excellent - This merchant is great to work with. I have mentioned to my friends, so look for more business coming from Wichota! G. Ellis 03/03/05
/// Rating: Excellent - The price on the ym 6617 lavender frames were awesome. I went to go buy some frames at the A.F.B where I live and they were $118.00. They wrote the style number down and color and I came online and found eyeglass.com and I was amazed by how cheap they were. Thank You! D. Connelly 02/28/05
/// Rating: Excellent - This company has a great overall attitude, which is really lacking in many others. I received my frames when they said they would be shipped. I got a notice when they were shipped, and they make sure you have all the helpful information you might need. The best touch was including a tootsie roll along with the order! Long live lanape! (sp)
As it was, the frames were the ones Id ordered, but they are too small.
I understand their return policy and expect it to be a trouble free
process to return these and get the larger size.
The site is well laid out, and though I would have liked more detailed
views of the various colors frames were available in, theyve done an
excellent job considering the many frames they offer. I have searched
for years trying to find a frame I had decades ago, and I finally found
it here!
Very good merchants, with a customer friendly attitude. A. Beiderbecke 02/25/05
/// Rating: Excellent - I just got the eyeglasses after having sent my email to you Sonya. I have two comments: 1.) Lorenzo - you are a friggin' GENIUS - THEY ARE PERFECT!!!! What a difference! 2.) And to both of you - what a pleasure doing business with a company like eyeglass.com. I am going to refer you ever chance I get! K. James 02/07/05
/// Rating: Excellent - GREAT SELECTION. QUICK SHIPPING. EXCELLENT QUALITY. I DEFINITELY PLAN TO REPURCHASE! D. Stanford 02/01/05
/// Rating: Excellent - No problems. Good merchant. D. Montie 01/24/05
/// Rating: Excellent - I had completed an earlier review saying eyeglass.com was awful--that was due to a miscommunication which delayed the order several weeks. The customer service, however, was excellent and got this problem resolved and completed as soon as possible. My order was received and seems to be of fine quality of which I am very happy with. I would order from eyeglass.com again! G. Madsen 01/23/05
/// Rating: Excellent - Lorenzo is a genius! The frames are absolutely perfect in fit and fashion!!! I certainly like these frames better than the originals, which I'd had for several years. And you guys actually took my old lenses without the frames and made it work. Thanks so much to you and the staff at eyeglass.com. A. Davis 11/30/04
/// Rating: Excellent - Good Price, Fast Secure Delivery, Recommend !!! M. Vanger 11/11/04
/// Rating: Excellent - I found exactly what I wanted at an incredible price, which in eyeglasses isn't the same as, for example, books. Often the style is very subjective and you are paying for the designer, like a handbag. But I managed to find the type I wanted for $40, which is like getting it for free. My other choice was from another vendor, a pair of Alain Miklis, for $400, so I made out great. Was packaged nicely with a friendly and helpful note and a tootsie roll. Very personal service for a web vendor. Thanks! J. Sroge 11/11/04
/// Rating: Excellent. K. Francis 11/2/04
/// Rating: Excellent. Y. Wai 11/2/04
/// Rating: Excellent - Sonya in customer service was the best. She is a real treasure! T. Mezzo 10/22/04
/// Rating: Excellent - Not much to say. I placed the order and it was shipped right away. No problems. T. O'Connor 10/22/04
/// Rating: Excellent - Shopping with this vendor, from start to finish has truly been a pleasure but I would really like to commend them for their oustanding customer service. I ordered a somewhat quirky and difficult frame to cut lenses for, which slightly delayed my receipt of the goods. Any time I called or emailed to inquire about the status of my order, I received what I consider to be above and beyond customer service...They were not only friendly and helpful but extremely accomodating. I would happily do business with eyeglass.com again for frames or a full pair of glasses. Thanks again (particularly Sonya!) for all your help! J. Giese 10/15/04
/// Rating: Excellent - I just wanted to drop you a quick line to let you know that my frames arrived in excellent condition, and they look great! I have been looking for a "round glass" style, like Ronstrong, for a long time, and was pleased to find them at Eyeglass.com. And your service is outstanding; very courteous, friendly and helpful when I called. L. Kocher 10/11/04
/// Rating: Excellent - I had been looking for a pair of titanium rimless sunglasses for some time and had only found prices in the 200.00+ dollar range. These guys had comparable sunglasses at 1/4 the price. The web site could have had some better descriptions and been a little easier to use but overall they were great. R. Barclay 10/5/04
/// Rating: Excellent - My husband has been searching to buy a monacle for years. He was thrilled to get this as a birthday surprise with his prescription! It arrived very promptly and was everything he hoped for! Thanks much! D. Sorensen 9/27/04
/// Rating: Good. M. Harsha 8/24/04
/// Rating: Excellent - I am very glad to have found eyeglass.com. The service was fast, professional, and everyone I was in contact with very nice and answered my questions in a timely manner. I would recommend them to anyone. J. Easter 8/20/04
/// Rating: Excellent - I have been presently surprised at how nice my glasses were! The customer service department was efficient and friendly. They made my shopping experience easy and affordable! M. L. Martinez 8/19/04
/// Rating: Excellent - Product was as described. Email communications were good. Overall, it has been a very good internet shopping experience. B. Zercher 8/18/04
/// Rating: Excellent - I have seen clip-on reading glasses in France, but despite several visits have never been able to track down a vendor. Similarly in the UK I have been unable to locate a vendor.
This vendor had exactly what I wanted, at a price I expected. Locating theproduct on the web was much simpler than I expected, buying was simple andused standard payment options (Mastercard) that involved no additionalexpense. The glasses arrived within a week from the USA.
Can't expect much more that.
Thank you Gentlemen(and Ladies)
A. Wood 8/4/04
/// Rating: Excellent - Could not be more pleased with service, product and price. Nicely designed website made shopping a pleasure. My question was promptly answered via e-mail. Will certainly order again and would highly recommend them. R. Pfeiffer 7/22/04
/// Rating: Excellent - It has been more than a year since purchasing my frames and I have no trouble with my frames at all. My optometrist has been in awe of the quality of said frames... the frames have weathered extremely well. I wanted to thank you again for the excellent frames. R. Speer 7/7/04
/// Rating: Excellent - Everything was perfect! Couldn't be happier with this order! K. Johnston 7/4/04
/// Rating: Excellent - Incredibly helpful even with my odd frame size. I would deal with them
exclusively. M. Fletcher 6/28/04
/// Rating: Excellent - The website was easy to use and the purchase and delivery went smoothly. E. Bohan 6/21/04
/// Rating: Excellent - thanks for ALL the assistance, and tell your boss you made a happy and faithful customer! Afghanistan currently!!!!!!!!!! P. Sullivan 6/16/04
/// Rating: Excellent - Third time to purchase from this company. Excellent product and service every time. S. Lewis 6/15/04
/// Rating: Excellent - I bought two pairs of titanium frames at less cost than I would have paid for one frame at the eye doctors office. They look very nice, they arrived promptly, and they fit. What more could I ask for? S. Groskreutz 6/8/04
/// Rating: Excellent - vast variety of products, great place to shop for specific needs. T. Pepe 5/27/04
/// Rating: Excellent - The glasses were made very well, even better than I could have hoped. They arrived in two days. I wish every purchase online could be this good! J. Goebel 5/16/04
/// Rating: Excellent R. Canova 2/19/04
/// Rating: Excellent - I purchased a pair of retro classic frames from eyglass.com. They were the only place that I could find this particular style(Clubman Classic). The price was only okay but the delivery time was excellent(2or3days). I even had a small problem with the frames and emailed eyeglass.com and they responded that same day. Solved my problem and even offered to take frames back if I wasnt 100% happy! They sent me a 10% off next purchase coupon, I was so pleased that I bought another pair that same week. Thanks eyeglass.com, sincerly, Happy Customer! K. Quinn 2/16/04
/// Rating: Excellent - This is the first time I ordered a product online. It was easy and a fun way to shop. Price is very reasonable. I felt comfortable ordering through this service after reading about the company and their policies. Eyeglasses arrived on time. I would recommend this to anyone. P. Piligra 12/31/03
/// Rating: Excellent - Great people. Helpful and nice. When the need arises I will use them again. Good job, you guys. G. Moore 12/2/03
/// Rating: Excellent - I have purchased from eyeglass.com before. They are good understanding people with exellent products, and deliver on time. I live in the UK, and would rarther send to eyeglass.com in the USA than shop here. They DO everything they say they do. Thank you eyeglass.com. N. Whittle 11/23/03
/// Rating: Excellent - Frames were as advertised and came swiftly. The tootsie roll was a nice touch ;) Thanks. J. Sophy 10/20/03
/// Rating: Excellent - My order for the frames was exactly what I wanted and the quality was right on the money. I was so impressed with the quickness of the delivery. A. Smith 10/14/03
/// Rating: Excellent - I must say that eyeglass.com was very professional and couteous. They kept there promise on delivery date time as well as made me feel as though I had been a customer of theirs all of my life. I highly recommend them for online purchases no hidden fees fast and friendly service.
I would also like to give a special thank you to the Customer Service Rep whom
responded so quickly to my questions. GREAT JOB!!!!!!!!!!!!
D. Sampson 10/09/03
/// Rating: Excellent - I just wanted to let you know how happy I am with my new glasses. I have been looking everywhere for vintage glasses and could not find any. I finally purchased a pair at a flea market and tried to have prescription lenses put in. I could not find anyone willing to do this. I have received your vintage frames with my prescription and I cannot tell you how HAPPY I am with them. Anyone who is looking for eyewear, a little different, this is where you will find it. Thank You so much for my glasses, they are my choice and my statement.
These frames are ********WOW
THANK YOU
L. Magretto 09/09/03
/// Rating: Excellent - Order was placed on 15 August and shipped 21 August. It arrived in UK on 29 August. I had to pay �10.55 surcharge to the postman but this was not the fault of Eyeglass.com
I was very happy with the service and would buy from them again. M. Whitehead 08/29/03
/// Rating: Excellent - I purchased four eyeglass frames in my first business with eyeglass.com. While I was hoping for the best, I confess to a bit of skepticism. I must say I am truly impressed. I got some extrodinary deals. Such prices would be hard to beat. The frames all appear of great quality and they arrived quickly.
I certainly plan to do repeat business with this firm and will urge my family and friends to do likewise.
At 50 years of age, and having worn glasses for 48 1/2 of those years, I just regret that it took me so long to find eyeglass.com. L.S. Tuggle 08/24/03
/// Rating: Excellent - Prompt and efficient! C.L. Trout 08/21/03
/// Rating: Excellent - Prompt email responses and shipping. I really appreciated their rapid turnaround of a return necessitated by my opticians mistake. Will use their lab also on my next frame order. Getting lots of compliments on the frame I ordered at one-third the typical retail price. S. Long 08/14/03
/// Rating: Excellent - Gee,you were great to get back to me so soon!! Wonderful customer service and that's pretty rare.
Thanks for the info. It did give me some idea about how the measurements go.
Thanks again. S. Babin 08/12/03
To Jim (et al)
Thank you so much for the glasses! The prescription is perfect - and so is the fit! These are the same quality that I got in the optical shop - a very pricey boutique.
I was so inexperienced at buying any kind of eyewear on line - so it was great to talk to you when I had questions. The process couldn't have been easier.
I'm so glad that I found eyeglass.com - and I'll be sure to tell anyone that's looking for new glasses right where to find you!
Best regards,
Faith Rodman 08/10/03
/// Rating: Excellent - Customer service is very helpful and they make every effort to ensure you are satisfied with your order. P. Williford 08/09/03
/// Rating: Excellent - After looking everywhere in the Atlanta area for clear, barrister-type frames, I found exactly what I wanted on your web site. Even though there was a caveat saying that I should expect a delay of 3-4 weeks for delivery, my new frames arrived only 3 days after I placed my order. They are perfect. I will never shop elsewhere. Thanks. P. Mabley 07/25/03
/// Rating: Excellent - My order arrived timely and intact. Superb experience! W. Oshodin 07/22/03
/// Rating: Excellent - This is my second order from them - with superior products, prices and customer service. I am tickled pink with them. They emailed me when my order was shipped, so I knew it was on the way - and it arrived almost the next day. Someone there even put a little penny-sized tootsie roll in my order. No big deal, I suppose, but it adds a little friendly touch in this cyber-world of numbers and automation. J. Britt 06/24/03
/// Rating: Excellent - EYEGLASSES.COM made my shopping and buying experience very easy and pleasant. First of all, the selection is excellent and the prices low. (I looked at many other sites and can say this with confidence.) Second, at most sites, the buyer has to know what brand she wants, whereas I knew what style of frame I wanted and couldn't have cared less about the brand. EYEGLASS.COM allows the buyer to search by style. Third, EYEGLASS.COM made it easy for me to order the right size, even though the numbers had worn off my old frames. Between the sizing advice at the site and the suggestions that came with my order, I now have a frame that fits as well as any I've ever worn. I would recommend EYEGLASS.COM to anyone who wants a better price and selection than her optician or local boutique can offer. E. Smith 06/20/03
/// Rating: Excellent - Hey... everything got here tout suite. R. Meyers 06/15/03
/// Rating: Excellent - I got fast efficient service from this merchant at a very reasonable price. They definitley had the lowest price for the item I purchased. If I have the need for their products again, I will certainly do business with this merchant at that time. M. Rapoport 06/11/03
/// Rating: Excellent - I just received my glasses from Eyeglass.com. I am extremely pleased with them! It took about the same amount of time as it would have through my optometrist, and I am more pleased with these glasses then anything I had to chose from there too! Plus, the price was incredible! I got titanium frames and polycarbonate lenses for what the lenses were going to cost at my optometrist. I was a little nervous about not being able to try them on first, but all my fears disappeared when I opened up the box and took them out, and like I said, I couldn't be more pleased. Thank you very much and I'm sure I'll be coming back the next time I need glasses. L. Lear 05/27/03
/// Rating: Excellent - Eyeglasses.com is one of the best merchants on the Internet. Their unique blend of fast, reliable, condiderate, courteous service and incredibly low prices for high quality eyeglass frames is a winning combination that keeps me coming back again and again. Save money and enjoy a great buying experience: patronize Eyeglass.com! G. Corrigan 05/04/03
/// Rating: Excellent - Fast and efficient service. This was my third order from the site and I've never had a problem! Thanks! C. Del Castillo 05/01/03
/// Dear Sir,
This is to inform you that the rimless glasses I ordered have arrived today and "safe and sound". EXCELLENT!
I have shown them to some friends of mine ,who had bought previously the Sihouette (300 US dollars), and could not see any difference, even the case -they said- is the same.
I am really glad for both the glasses and the service you offer.
You have got a new client.
Best regards from Spain.
A. Candela
04/30/03
/// Rating: Excellent - Great site and easy to use. Delivery was just as promised. T. Jones 04/12/03
/// Rating: Excellent - eyeglass.com has by far, the best selection for unique and rare styles not available in most retailers. and the prices are amazing! E. Gonzales Jr. 04/10/03
/// Rating: Excellent - Frames arrived really quickly and were just as described. I'd definitely order from them again if I needed more frames. R. Rosen-Wakeford 04/06/03
/// Rating: Excellent - unbelievable, good service, I order a pair of rimless glasses, I received it within 3 business days, better than I expected. keep up the good work. :) Y. Lam 02/26/03
/// Rating: Excellent - I live overseas and prefer the styles from home and Eyeglasses.Com offer an easy and complete selection of glasses. I also received them in a very short time after ordering, which is excellent because sometimes the mail takes forever to reach us. I needed the frames asap as mine had broken so I was very very pleased with the service they provide and will be a customer in the future for sure. B. Harnick-Turner 02/17/03
/// Rating: Excellent - Eyeglass.com was extremely prompt in sending my order and very
efficient in responding to my questions and concerns. I've told friends and family about them and I will definitely use them in the future. T. Zollinger 02/14/03
/// Rating: Excellent - This is not the first occasion of my use of eyeglass.com, and it will not be
the last. I am quite satisfied.
D. Smith 02/09/03
/// Rating: Excellent - I was really impressed! Thank you very much! I lost my glasses and I loved them! I went back to my eye doctor and they said they couldnt get them because they were discontinued! I was so upset! I checked your website and there they were! Thank you very much! A. Nash 02/06/03
/// Rating: Excellent - The service was excellent, the shipping lightening fast. The packaging top notch and the enclosed information very helpful. I would buy again in a heart beat. Thanks!! M. Rubinstein 01/27/03
/// Rating: Excellent - Speedy shipping, great glasses!! Thanx alot. J. Dryfka 01/27/03
/// Rating: Excellent - After placing an online order I realized that I needed to alter the shipping information, but feared that I would not be able to get it all taken care of prior to Christmas. I called the number on their site, spoke to a representative, and the situation was straightened out to my complete satisfaction. It was a perfect shopping experience and I wholeheartedly assure any future clients and customers to put their faith in eyeglass.com. I did, and it was well worth my time and effort. T. Dopko 01/02/03
/// Rating: Excellent - When I took them to my optical to have the prescription done everybody was impressed by the look and the price. THANKS! Yamira M 10/18/02
/// Rating: Excellent - Just wanted to thank you.......life can be difficult.......your assistance and service was most helpful.......keep up the good work.....T.J. Muhammad 10/10/02
/// Rating: Excellent - great service, i ordered from the uk via the internet, recieved my frames with no problems,they are just what i was looking for,thank you all at eyeglass.com, best regards nw 9/30/02
/// Rating: Excellent - Hi, I am very satisfied of my order.The glasses you send me are really what i was expecting. Any time i need a frame or anything related to glasses i'll order it from EYEGLASS.COM .Thank you, i appreciated your service. - K. Dia 8/30/02
/// Rating: Excellent - I was very happy with the service and appreciated the enclosed informative literature regarding fit. The 2 tootsie rolls with the order was a neat idea and made me smile and added to a very positive impression of your business. The lighthearted tone of the literature was effective in the same manner. I would order again and would not hesitate to recommend this service to anyone. - M. Gibson 8/28/02
/// Rating: Excellent - I
have always liked the frames I get from eyeglass.com. I have ordered two different
style and they have been exactly what I wanted. The shipping service is great
- super fast. Thanks C. Burgess 3/28/02
/// Rating: We received
the order. Thank you for wonderful service! It's been a pleasure and I look
forward to doing business with your company again. K. Hart 3/25/02
/// Rating: Everything went
smooth. Love my new glasses! T. Brady 3/13/02
/// Rating: My second time
ordering from this merchant. As with the first order,almost a year and a half
ago, I was pleased to find out that the same low prices and reasonably quick
shipping were still there. My order arrived safe and I like that they included
some discount coupons for a future order. Will definitely consider them for
any future eyewear purchases that I need. J.Vilcheck 3/5/02
/// Rating: Excellent - Good
support before and after sale. A+++. T. Yeager 3/4/02
/// Rating: Excellent - The
price of the totally rimless glasses was unbelievable. The customer service
on the phone was very helpful in informing the status of my shipment.I have
already referred my girlfriend to the site and I am planning to purchase the
same glasses for emergency purposes. N. Huey 2/21/02
/// Rating: I ordered a pair
of glasses and in about 2 weeks i received them in my mailbox. They fit perfectly
and looked fab on me. I was so psyched! This was the first time I ordered something
online so i was a little nervous. You guys are awesome. I had no problems getting
my prescription lenses put in. Thanks guys- satisfied customer- S. Hallene 2/20/02
/// Rating: Really great
website, excellent service. Website is well designed and has good site search
functionality that allowed me to locate the merchandise I was looking for quickly.
Pricing is good, even better than their competitors. I never had trouble contacting
the business over the phone when I had questions. They were always responsive
to my inquiries, good customer service. They allowed me to use a customer check,
which is getting harder to do with internet transactions, and I always received
my shipment as soon as possible. Overall, excellent website and service, recommend
it to anyone looking for new frames.
/// Rating: My shopping experience
was great. I highly recommend them. J. Barraco 2/1/01
/// Rating: Excellent - I ordered a pair of frames
from them, and they were too small. I called to discuss my options, and the
gentleman told me that he had another pair that were similar. He e-mailed me
a picture of them, and I exchanged them for no additional cost. It was a good
experience for me. G. Burton 1/31/01
/// Rating: Great! Great selection, great customer service, timely, knowledgeable.Would shop many times again. L. Everest 1/25/01
/// Rating: Glasses were higher quality than I expected
given the price I paid. Great value. Shipping time was about a week from my
order. Very convenient. Would shop there again. T. Koch 1/21/01
/// Rating: Excellent - Service
was very good. An agent even called us at home to make sure the order was to
our liking. The staff in the optical center where we had the lenses made couldn't
beleive where we had gotten the frames from. They receive free frames as part
of their job benefits, and they were going to look at Eyeglass.com for their
own use. The frames are of very good quality and we are very pleased. - L. Figiel
8/17/00
///Rating: Excellent - very fast, and we
will be back, Thanks, S. Jones 1/15/01
///Rating: My frames didn't arrive until after Christmas,
oh well. However, when we took them to the optician to get the lenses put in
them, he commented repeatedly on how well made the frames were, and that whoever
sold me the frames sold me really good frames. So, the story ends happily! Thanks!
M. Crunkleton 12/29/00
///Rating: Dear Eyeglass.Com, Thank you for your speedy
and uncompromisingly outstanding service! It is a pleasure to do business with
such a responsible and accountable company. Sincere Thanks, Sean R. 12/5/00
///Rating: Excellent - I was happy
to get what I ordered and that the glasses were everything they said they would
be. They got my glasses to me promptly. Thank you eyeglass.com - V. Wallace
12/1/00
///Rating: Excellent - I was very
happy with the transaction. The order arrived very promptly.The product was
as promised. I took the to a local eyeglass store for the lenses and similar
frames there were $229.00 - J. Jennings 11/20/00
///Rating: Excellent - found the
size I needed, which is xxxl, unable to find elsewhere - E. Kish 11/8/00
///Rating: Excellent - This is the
second pair of frames I've gotten from them. As it should be the second go-round
was easier than the first. Great company. - P.Pinckney 11/1/00
///Rating: I think you had me in mind when the prices for your eyeglasses was being discussed. I believe quality work shouldn't come at a high price. You have an outstanding array of eyewear to chose from for men and women. I will be shopping from here from now on. Thank you, Omar B. 10/29/01
///Rating: I ordered some of your frames and they
are great can't believe the price. I tell all of my friends and even non friends.
I do that cause I hope you keep doing better. J. Purvis 10/18/00
///Rating: Excellent - Great place
to shop in my opinion. Received e-mail confirmation within 24 Hrs. stating that
my order had already been shipped and received my frames in less than a week.
They seem to be well made and cost over a hundred dollars less than similar
frames at my local optometrist. Looking foward to placing another order with
them soon. - J. James 10/4/00
///Rating: Good - Comments: The service is
fast, reliable, and unlike many stores online you get exactly what you ordered
and it actually looks like the picture displayed. - L. McDonald 9/10/00
///Rating: I got my frames filled!! I ordered my frames last week (LC 126 PEW 140 Titanium w/clip) and today went in to LensCrafters to buy the lenses. I talked to the sales lady and asked her what the frames and clip would normally cost. I was amazed when I heard over a hundred dollars just for the frames (Titanium) and over fifty
dollars for the clip! She, in turn, was amazed when I told her where I bought them and for fifty dollars! She told the lab technicians and the other sales people. It was then that I realized how good the deal was!!
I am wearing them now. I needed a new pair for resting my eyes from contacts and they are wonderful!! Then again, what would I expect?! So now I'm bragging to my coworkers and family and friends! You are great!!
Thank you!!
The destination of all journeys is their beginning. - Angela Olive Carter
L. Player 7/31/99
///Rating: Message from former eyewear rep.- Hi!
I found your site on the net and was amazed. The frames you offer are from some of the best manufacturers. I was a frame rep for eleven years, working in the field selling to optical shops and doctors who sold frames. The prices were staggering, and people held on to their old frames much too long because the price of a new pair was so expensive. I saw situations where a person was having the third prescription put in a worn frame. The way you are doing this is so consumer targeted that I, for one, wish you the best of luck. Be assured, when I buy my next frame you're where I'm going. If you would like to hear more from me that might help you with the consumer, I'm happy to e-mail you answers to some questions; like why do frames cost so much? I heard that every day I was selling and for the life of me the only answer I could give (but never did) was that the people who owned optical wholesale companies liked to live well, because I never saw justification in the high costs for frames.
Best of luck. - C. Powell
///Rating: Excellent - I was satisfied right from the start with this order. I ordered on a Sunday and received my Duraflex frames on Wednesday. So far these Duraflex frames are just what I needed and in the future I will tell my friends about this. Thanks Again. - T. Therrien
///Rating: alain milkli frames - Thanks for your quick and generous response! There are nice people all over the world! You have made my day! I will definitely tell other folks about your web site. - K. Marshall |