Need to figure out what style or shape of glasses is best for you? Ask our resident style expert, Lorenzo!

Just fill out the form below and include your name, email address, and a picture of your face (so Lorenzo knows what shape will work best). If you have any questions or comments, you can include those also.

Thanks to its donation by eyeglass.com, ChildSight® has launched the Helen Keller Worldwide Mobile Eye Care Unit. Eyeglass.com donated the mobile clinic June 21, 2001.

A Welcome Sight

The Helen Keller Worldwide Mobile Eye Care Unit, above, rolls into Los Angeles with a stop at the Ramona Gardens public housing complex. City Councilman Nick Pacheco called Ramona Gardens the largest medically uninsured area of the city. The unit provides free vision screening and prescription eyeglasses. Randy Uruza, 10, right, is one of the clients.

SIGHT FOR SORE EYES

Some bright new ads are coming into focus in the urban areas of Los Angeles.

ChildSight, a nonprofit program that provides schoolchildren with free vision screenings and prescription eyeglasses on the spot, has launched a campaign to promote its services in the Los Angeles area. The promotional effort, created by the local Ortega Design Group, kicked off last week with buses wrapped bumper to bumper in colorful ads.

The ad push for the mobile eye-care unit, part of Helen Keller Worldwide, is the first of its kind on the West Coast. Designer Juan Ortega said the branding effort has attitude to convince elementary- and secondary-school students that the program is cool. The buses feature huge photos of hip-looking youngsters wearing glasses. Ortega said he used a variety of fresh faces without being weighted toward any single ethnic group.

Originally developed seven years ago in New York, ChildSight has visited 340 schools, screened 174,000 students and distributed more than 27,000 pairs of glasses. Organizers note that glassesfrequently improve performance and behavior in the classroom.

Simply copy down the numbers from the frame you are wearing.

The size numbers usually look like this: 50/19 145

You will find the numbers on the inside of the temple arms or the back ofthe bridge between the lenses.

After you have selected a frame(s) and clicked the order button, you willfind a space for your old frame numbers. If you would like your newframe to be smaller or bigger than your old one, write smaller or largerafter the numbers.

That's it!

But, what do those numbers mean? The frame size is not your head size, likea hat or shoe size. The first number(e.g. 50) is the measurement ofone lens in mm, the second(19) is the distance between the lenses, thethird (145) is the temple arm length. The size numbers vary accordingto style and overall frame design. It is possible for you to have aframe that has a 52 lens size and another with a 48 and they both fit.These numbers are not precise, they are meant as a guide for an Optician.

So, please leave it to us, we actually like interpreting the numbers tomake the right match. Most of our frames have new lighter adjustablematerials, spring hinges, adjustable nose pads and bend-able temples,so they are simple for an Optician to adjust! In fact many frame companiesnow only manufacture in one or two sizes (unlike years ago when theycame in 6 sizes and were built like artillery)

If the numbers are worn off, you can use a ruler to measure end to end,asshown below. Measure across the front of the frame from it's widestpoints - where the temples attach. A typical measurement is 5 inches(127mm) for a small frame, 5 3/4 inches (146mm) for a large frame. Enterthis number in the "Old Frame" space on the order form.

Still have questions? Send us an e-mail or call, strange, but we love thisstuff.

eyeglass.com
2300 Bee Ridge Rd.
Suite 301
Sarasota, FL 34239 US
941-926-4200
info@eyeglass.com

Eyeglass.com offers a 30 day guarantee on all frames and accessories.

You have 30 days to return these items with no questions asked. No restocking fee! You will receive a full refund less any shipping fees. Prescription lenses, custom non-prescription lenses and custom sun clips are non refundable.

We guarantee that all prescription lenses are made to your doctor's specifications as indicated on your prescription. Should there be any inconsistencies, please contact us regarding free lens replacement.

At eyeglass.com, it’s easy to order lenses, eyeglass frames, eyewear and accessories. Just follow the easy steps below to place an order.

1. Choose a frame.

2. Pick lenses.

3. Check out!

It is that simple! Please feel free to order up to three (3) frames. If you need help narrowing your choices down, please call within office hours to discuss with one of our knowledgeable representatives.

If additional information is needed, such as your prescription or eye measurements, these may be submitted after the order is placed. Our friendly staff can help you with this process. Feel free to call 1-800-808-0895, M-F 9a-5p EST, with any additional inquiries.

How To Order Eyeglass Frames:

1. Browse through our library of frames or use our advanced search tool to find the frames you like.
2. Choose the color and frame size, if applicable. If you need prescription lenses, move down to “ordering prescription eyeglasses” and read on or call our customer service representatives who are always happy to help (1-800-808-0895 M-F 9a-5p EST).
3. After making your selections, proceed to checkout and review your selections for accuracy.
4. Scroll down and enter in your shipping and billing information. Select shipping preference and hit ‘APPLY’. Your shipping charges will automatically calculate.
5. If you wish to change your shipping method, you will be prompted to do so before continuing.
6. Select your payment method and enter your information.
7. Submit Order
8. See better, look great!

Ordering Prescription Eyeglasses

Ordering eyeglasses online is not complicated. At eyeglass.com, we don’t compromise customer service for online convenience. We want to help you find the best frames and lenses with the greatest ease and affordable pricing.

Below is information you may encounter while placing an order for prescription eyeglasses. If at any time you need further assistance, feel free to call us at 1-800-808-0895 or email customer service at info@eyeglass.com We’re happy to assist you.

Remember, you do not have to have your prescription when you first place an order for prescription eyeglasses with us. You can always call or fax it in the prescription to us a day or two after you place your order. We will however, need the information before we can send you your completed order.

▪ How To Obtain Your Prescription

Your eye doctor is required by law to provide you with a prescription and it should be no hassle to obtain. Any prescription within the last two years should work.

If you do not have a prescription, you will have to schedule an eye test with your local optometrist. Make sure to ask your local optometrist to include your pupillary distance on your prescription.

▪ Pupillary distance measurement

Pupillary Distance and How To Measure It

Pupillary Distance (PD) is the distance between the centers of the pupils in each eye, usually measured in millimeters. This measurement helps to properly align prescription lenses to the center of the pupils.

You can ask your optician to measure your PD or you have the option of measuring it yourself.

To accurately measure PD, use a ruler and a mirror or ask a friend for assistance. Set a millimeter ruler on the bridge of your nose and align the 0’ mark with center of your left pupil. Looking straight ahead, use the ruler to measure the distance between the center of your left pupil and the center of your right pupil. The measurement should be taken twice for accuracy.

▪ Eyeglass frame measurement

Where To Find Your Eyeglass Frame Measurement

Most eyeglass wearers already know if they typically need a large or small frame. If not, then you are probably a medium. Eyeglass.com has a patent pending formula to simplify the process that labels each size in English: Small, Medium or Large.

Many frames come in one size and are adaptable to many face shapes and sizes.

However, if you already own eyeglasses and want to provide us with your frame size, the best way to find your measurement is to look at an old pair. The numbers are usually on the inside of the temples and look like this:

The measurement inside the temple will be listed by model name, color name, size and temple length. You may enter your eyeglass frame measurement in the comments box on the eyeglass.com order form.

To Our Customers - Thank You!

We subscribe to an independent rating service; here are some actual quotes:

/// Rating: Good- I simply wanted to tell you despite my initial hesitation with ordering online, I am extremely pleased with my eyeglasses. I've had several inquiries from friends and accquaintances about where I purchased them. I've also had complete strangers approach me to compliment me and the frames. Kudos! Ward 01/04/11

/// Rating: Excellent -Pleae allow me to pay you a compliment on all your help on selecting the proper frame to fit my script... Thanks for caring! Your Rock- Grazie 04/26/11

/// Rating: Excellent - The only place I could find large metal frames as the UK has very small frames an says large ones are not fashionable. So much for UK customer service. This is the 3rd pair of frames I have bought from this company over the past 4 years and my dispensing optician says they are of good quality and I am very happy and I expect I will buy another pair next year! R. Gillingham 08/11/11

/// Rating: Good - Excellent prompt service, and helpful email contact; very quick turnaround. Maybe could have been a little cheaper? Maybe not. R. Thorp 11/4/10

To Our Customers - Thank You!

We subscribe to an independent rating service; here are some actual quotes:

/// Rating: Excellent - I have purchased several eyeglass frames from eyeglass.com, and I have been very pleased with all categories of service each time. My most recent transaction did not lead to a purchase, since my wife did like the look of the frames which I selected, but the service provided by eyeglass.com was first rate once again. I have made lots of purchases from internet merchants, and eyeglass.com is at the top of my list for overall satisfaction. L. Davidson 6/28/06

/// Rating: Excellent - I had hoped that my eyeglasses could be shipped overnight or next day--but did not hear from the commpany for a few days and then had to wait, if I remember correctly about a week to nine days for delivery. I am very satisfied with the product and would reassure eyeglass.com that I will continue to do business with them. They have the best product on the market. K. O'Connor 6/23/06

/// Rating: Excellent - This merchant is fantastic! good value, good quality, marvelous service. F. Siekert 6/21/06

/// Rating: Excellent - this purchase was a bit involved because the frames wanted were on back-order. rather than make me wait, the merchant suggested a similar frame and reduced its price to the one ordered. the prescription was filled fine (although it took a bit longer than anticipated). after receipt of this order, the orginal frame that i had sought became available, i was notified and i placed another order. subsequently, after receipt of this order, i received an email flier that this frame was on sale. eyeglass.com gladly refunded the difference in price when so requested.

eyeglass.com is very accommodating. they are responsive on email and by telephone and are eager to please. all the people with whom i dealt were professional and courteous.

i give eyeglass.com an a+!
F. Siekert 6/20/06

/// Rating: Excellent - Bought from this company before. Very quick delivery. Excellent price compared to my local eyeglass place. Was happy before and happy now. Prices a bit higher this time for the same frames, but still a bargain. C. Burdette 6/12/06

/// Rating: Excellent - I AM VERY HAPPY WITH MY WITH MY RECENT ORDER, AND THE WAY IN WHICH IT WAS HANDLED. VERY PLEASED ! THANK YOU! C. Shideler 6/1/06

/// Rating: Excellent - very good, item in stock, sent right a way...fast! W. Busha 5/26/06

/// Rating: Excellent - I am thrilled with eyeglass.com; the selection and ease of ordering was fantastic. I will tell all my friends and associates to use the website. J. Matthews 5/19/06

/// Rating: Excellent - Overall this was a very good purchase for me. this merchant was the only one i found with the style of eyeglasses that i have been searching for. i will definately shop with them again. J. Karas 5/13/06

/// Rating: Excellent - Good product, good service, good value, and no problem with delivery to Canada. The nosepads of my eyeglasses require adjustment, but not a big deal. Nice job eyeglass.com. D. Mann 5/9/06

/// Rating: Excellent - We love this company! We finally decided on a pair of frames that will work for my husbands reenactment of history. We highly recommend this company to everyone looking for new frames and/or lenses! Excellent service! Excellent shipping! Excellent quality! And a chocolate in each order! Wow! Thanks a lot guys! A. Finders 5/6/06

/// Rating: Excellent - VERY PLEASED WITH OVERALL EXPERIENCE! C. Shideler 4/22/06

/// Rating: Excellent - Love this company! They even send a tootsie roll in the order. Love it! A. Finders 4/17/06

/// Rating: Excellent - Awesome service and products! We enjoy the professionalism with humor mixed in. Thank you! A. Finders 4/10/06

/// Rating: Excellent - In my opinion, the custom sun clips created for my frames by eyeglasses.com could not have been bested by the frame manufacture themselves. I do not believe that I have had a better buying experience. The clips match in every way. Even better than I could have hoped for. They arrived on time and were packaged with care. I received confirmation emails and the customer service representative was very knowledgeable. Thanks eyeglasses.com! I will be using your services for all my eyeware needs. R. Brown 4/8/2006

/// Rating: Excellent - It was a very easy transaction. I received my merchandise in a timely manner and in good condition. I wouldnt hesitate to order from them again. L. Siddons 3/27/06

/// Rating: Excellent - Prompt and helpful. The little Tootsie Roll was a nice touch! E. Jeska 3/26/06

/// Rating: Excellent - I love my new glasses. The prescribtion was perfect the frames fit my face perfectly and the picture on your website does not do justice to how pretty they actually are. I am very satisfied with my purchase and would recommend eyeglass.com to everyone. Ignore any of the poor ratings on this rating site and youll be pleased with your purchase and this company! M. Whitman 2/26/06

/// Rating: Excellent - The selection and price was a big factor in my purchase. The web site is easy to view and very user friendly. I have no negative remarks to make the experience was over all good. J. Alexander 2/24/06

/// Rating: Excellent - great selection,very good quality and fast delivery,i will use these folks every time i need glasses or anything to do with glasses.prices could be better but still not bad (competitive)you can find frames here that you will never find in a store,i looked through several stores to find round perfect circle frames only to find they just do not exist because they are not big sellers-but i found them here got them in 3 days and excellent quality,very happy costumer. R. Powell 2/19/2006

/// Rating: Excellent - The gold pince-nez on which my wife had relied for reading for many years was accidentally broken. Repeated attempts to find a replacement in the UK were unsuccessful, but on searching the internet I found eyeglass.com in the USA offering what appeared to be an ideal replacement at a very competitive price.

I placed an order, for which I received an immediate e-mail response with details of shipment and the price, which was charged to my credit card.

Delivery took rather longer than anticipated but my e-mail queries were promptly answered together with an offer to ship a replacement pince-nez if the original proved to be lost in transit. In fact it arrived shortly afterwards having been delayed in UK Customs pending the assessment for duty.

My wife is delighted with her new pince-nez which fully lives up to expectations.
E. Eeles 2/19/06

/// Rating: Excellent - Couldn't be more pleased with my transaction. Wonderful customer service-knowlegeable, prompt and courteous. Highly recommended! R. Pfeiffer 2/16/06

/// Rating: Excellent - I purchased a pair of frames from eyeglass.com. Price and selection was outstanding. Delivery was prompt. Ease of ordering was remarkable.Condition of merchandise received was excellent. P. Gonzales 1/20/06

/// Rating: Excellent - I ordered eye glass cleaner. It came promptly, and I thought the price was reasonable. Eyeglass cleaner is not easy to find on the net. W. Goren 1/17/06

/// Rating: Excellent - This is 3rd time I have used EYEGLASS.COM and I have suggested this company for others as well! They have always been quick and I like knowing the day it shipped and so forth....My conversations with them have always been great! T. Korn 12/25/05

/// Rating: Excellent - This is my second purchase with eyeglass.com and each purchase experience has been outstanding. They have an excellent selection, excellent customer service (I did have to call them once and someone actually answered the phone!) and shipping exactly as promised. Highly recommend this merchant. P. Stockford 12/29/05

/// Rating: Excellent - I was impressed! First, they had the product. I had been searching the world for a monocle frame without success and theirs was exactly what I was after. Second, they were most helpful when I needed to get a different size to the one I ordered. Friendly, personal emails do make a difference. D. Lynch 09/19/05

/// Rating: Excellent - This company has a broad line of eyeglass frames, including the retro style I was looking for.

Their web site is a no nonsense one: easy to read and follow, with just all the necessary information to order your frames at hand.

The prices are very good, and the shipping and handling charges excellent.

Ordering is easy. Just fill in the spaces in a very clear order form. Send it and you will receive a confirmation by e-mail and a second conformation when your order has been shipped.

The frames I ordered were received in just a week. That´s very fast considering that I am a customer outside USA. They arrived in excellent shape.

I liked particularly the fact that this company offers you the option to sell you the frames and lenses or just only the frames for you to take to your favorite optician.

I highly recommend to try this company for all your eyeglass frame needs. I am sure you will not be dissapointed by their service.

N. Pacheco
09/18/05

/// Rating: Excellent - I'm a person with a narrow bridge, and I was first attracted to eyeglass.com by both the variety of its frames and the variety of sizes in which they are stocked. Given the variety, I was pleasantly surprised by the reasonable price. I will certainly return to eyeglass.com when I next need glasses. S. Hurd 09/17/05

/// Rating: Excellent - Helped me with some credit card issues...Excellent customer service M. Bressler 09/15/05

/// Rating: Excellent - Great selection. Easy to use web site. Good prices. N. Keston 08/23/05

/// Rating: Excellent - I really like my glasses (as does my wife)! I have a pair of glasses that I would like you all to convert to prescription sunglasses - but that will be next months purchase. Thanks! E. Wickerson 08/19/05

/// Rating: Excellent - I got more help from eyeglass.com than a local eyeglass store. Thank you for everything, I will be telling others about the service I got. R. Harnum 08/13/05

/// Rating: Excellent - These guys offer more frame options than anyplace I've ever seen and the operation is clear, clean and to the point. We should have more companies like this around. I give these guys 5 Big Stars. P. Wood 08/11/05

/// Rating: Excellent - This is the second, but not last, time I will order form this merchant. Their service and professionalism is GREAT!!! P. Williams 08/02/05

/// Rating: Excellent - Good selection, good prices, quick delivery, generous return policy, and well-written, informative (and sometimes amusing!) instructions that come with the merchandise. The way an online store should operate. M. Collier 07/19/05

/// Rating: Excellent - This was the second time I have ordered eyeglasses from Eyeglass.com. Both times the service was Excellent! No problems with ordering, shipping or receiving. Very easy to understand website. Thanks again Eyeglass.com! T. Bartholome 07/12/05

/// Rating: Excellent - The frames arrived within the time they estimated. Easy transaction. And EXCELLENT frames!! I have gotten a lot of compliments on them! Would order from this merchant again! L. Seu 06/26/05

/// Rating: Excellent - Very Pleased with their service and selection of frames.I ordered my glasses on Thursday and got them in the mail onSaturday! They seem to be very customer-oriented and veryhelpful.

The only problem that I really had was making a decision on which frames to buy. They all seemed so appealing that I had a hard time making up mymind which selection to make.

Definitely I would recommend them to my friends and colleagues. Thank-You! 06/02/05 P. Andrew

/// Rating: Excellent - 100% satisfaction. Quality, workmanship first class. 05/29/05 D. Morton

/// Rating: Excellent - Uneventfull, efficient and on time. Imaginative product selection. Highly recommended. 05/25/05 E. Lehtinen

/// Rating: Excellent - Good people to do business with. Everything was as promised or better. I especially appreciate the low price. 04/10/05 A. Keck

/// Rating: Excellent - Excellent! Everything was smooth, the response and delevery were very very fast, I will definetly buy there again. Thanks 04/04/05 F. Ibarra

/// Rating: Excellent - Annette Tinker 04/03/05

/// Rating: Excellent -
Lorenzo,
I received my new glasses and they are spectacular.

I could not be happier.

As you might remember I had the problem where +.75 needed to be changed to -.75.
The responsive and prompt customer service you provided was top shelf.

I will tell every one of my friends and family what a great price and what great service eyeglass.com provided me.

Thanks Again
John


J. Galligan 03/31/05

/// Rating: Excellent - I ordered a monocle for my son for Christmas. It was something he really wanted to go with a new top hat! Hes a little unique, yes! The first one I received was slightly damaged and so I contacted their customer service about it. I corresponded with a gal named Sonya who was so very helpful! She had a new one ordered and sent it out to me along with a prepaid box to return the damaged one in. Monocles can be difficult to find and my son was so happy with his new gift!. I was happy with the wonderful customer service from Sonya. M. Vanger 03/23/05

/// Rating: Excellent - This merchant is great to work with. I have mentioned to my friends, so look for more business coming from Wichota! G. Ellis 03/03/05

/// Rating: Excellent - The price on the ym 6617 lavender frames were awesome. I went to go buy some frames at the A.F.B where I live and they were $118.00. They wrote the style number down and color and I came online and found eyeglass.com and I was amazed by how cheap they were. Thank You! D. Connelly 02/28/05

/// Rating: Excellent - This company has a great overall attitude, which is really lacking in many others. I received my frames when they said they would be shipped. I got a notice when they were shipped, and they make sure you have all the helpful information you might need. The best touch was including a tootsie roll along with the order! Long live lanape! (sp)

As it was, the frames were the ones Id ordered, but they are too small.I understand their return policy and expect it to be a trouble freeprocess to return these and get the larger size.

The site is well laid out, and though I would have liked more detailedviews of the various colors frames were available in, theyve done anexcellent job considering the many frames they offer. I have searchedfor years trying to find a frame I had decades ago, and I finally foundit here!

Very good merchants, with a customer friendly attitude. A. Beiderbecke 02/25/05

/// Rating: Excellent - I just got the eyeglasses after having sent my email to you Sonya. I have two comments: 1.) Lorenzo - you are a friggin' GENIUS - THEY ARE PERFECT!!!! What a difference! 2.) And to both of you - what a pleasure doing business with a company like eyeglass.com. I am going to refer you ever chance I get! K. James 02/07/05

/// Rating: Excellent - GREAT SELECTION. QUICK SHIPPING. EXCELLENT QUALITY. I DEFINITELY PLAN TO REPURCHASE! D. Stanford 02/01/05

/// Rating: Excellent - No problems. Good merchant. D. Montie 01/24/05

/// Rating: Excellent - I had completed an earlier review saying eyeglass.com was awful--that was due to a miscommunication which delayed the order several weeks. The customer service, however, was excellent and got this problem resolved and completed as soon as possible. My order was received and seems to be of fine quality of which I am very happy with. I would order from eyeglass.com again! G. Madsen 01/23/05

/// Rating: Excellent - Lorenzo is a genius! The frames are absolutely perfect in fit and fashion!!! I certainly like these frames better than the originals, which I'd had for several years. And you guys actually took my old lenses without the frames and made it work. Thanks so much to you and the staff at eyeglass.com. A. Davis 11/30/04

/// Rating: Excellent - Good Price, Fast Secure Delivery, Recommend !!! M. Vanger 11/11/04

/// Rating: Excellent - I found exactly what I wanted at an incredible price, which in eyeglasses isn't the same as, for example, books. Often the style is very subjective and you are paying for the designer, like a handbag. But I managed to find the type I wanted for $40, which is like getting it for free. My other choice was from another vendor, a pair of Alain Miklis, for $400, so I made out great. Was packaged nicely with a friendly and helpful note and a tootsie roll. Very personal service for a web vendor. Thanks! J. Sroge 11/11/04

/// Rating: Excellent. K. Francis 11/2/04

/// Rating: Excellent. Y. Wai 11/2/04

/// Rating: Excellent - Sonya in customer service was the best. She is a real treasure! T. Mezzo 10/22/04

/// Rating: Excellent - Not much to say. I placed the order and it was shipped right away. No problems. T. O'Connor 10/22/04

/// Rating: Excellent - Shopping with this vendor, from start to finish has truly been a pleasure but I would really like to commend them for their oustanding customer service. I ordered a somewhat quirky and difficult frame to cut lenses for, which slightly delayed my receipt of the goods. Any time I called or emailed to inquire about the status of my order, I received what I consider to be above and beyond customer service...They were not only friendly and helpful but extremely accomodating. I would happily do business with eyeglass.com again for frames or a full pair of glasses. Thanks again (particularly Sonya!) for all your help! J. Giese 10/15/04

/// Rating: Excellent - I just wanted to drop you a quick line to let you know that my frames arrived in excellent condition, and they look great! I have been looking for a round glass style, like Ronstrong, for a long time, and was pleased to find them at Eyeglass.com. And your service is outstanding; very courteous, friendly and helpful when I called. L. Kocher 10/11/04

/// Rating: Excellent - I had been looking for a pair of titanium rimless sunglasses for some time and had only found prices in the 200.00+ dollar range. These guys had comparable sunglasses at 1/4 the price. The web site could have had some better descriptions and been a little easier to use but overall they were great. R. Barclay 10/5/04

/// Rating: Excellent - My husband has been searching to buy a monacle for years. He was thrilled to get this as a birthday surprise with his prescription! It arrived very promptly and was everything he hoped for! Thanks much! D. Sorensen 9/27/04

/// Rating: Good. M. Harsha 8/24/04

/// Rating: Excellent - I am very glad to have found eyeglass.com. The service was fast, professional, and everyone I was in contact with very nice and answered my questions in a timely manner. I would recommend them to anyone. J. Easter 8/20/04

/// Rating: Excellent - I have been presently surprised at how nice my glasses were! The customer service department was efficient and friendly. They made my shopping experience easy and affordable! M. L. Martinez 8/19/04

/// Rating: Excellent - Product was as described. Email communications were good. Overall, it has been a very good internet shopping experience. B. Zercher 8/18/04

/// Rating: Excellent - I have seen clip-on reading glasses in France, but despite several visits have never been able to track down a vendor. Similarly in the UK I have been unable to locate a vendor.

This vendor had exactly what I wanted, at a price I expected. Locating theproduct on the web was much simpler than I expected, buying was simple andused standard payment options (Mastercard) that involved no additionalexpense. The glasses arrived within a week from the USA.

Can't expect much more that.

Thank you Gentlemen(and Ladies)
A. Wood 8/4/04

/// Rating: Excellent - Could not be more pleased with service, product and price. Nicely designed website made shopping a pleasure. My question was promptly answered via e-mail. Will certainly order again and would highly recommend them. R. Pfeiffer 7/22/04

/// Rating: Excellent - It has been more than a year since purchasing my frames and I have no trouble with my frames at all. My optometrist has been in awe of the quality of said frames... the frames have weathered extremely well. I wanted to thank you again for the excellent frames. R. Speer 7/7/04

/// Rating: Excellent - Everything was perfect! Couldn't be happier with this order! K. Johnston 7/4/04

/// Rating: Excellent - Incredibly helpful even with my odd frame size. I would deal with them exclusively. M. Fletcher 6/28/04

/// Rating: Excellent - The website was easy to use and the purchase and delivery went smoothly. E. Bohan 6/21/04

/// Rating: Excellent - thanks for ALL the assistance, and tell your boss you made a happy and faithful customer! Afghanistan currently!!!!!!!!!! P. Sullivan 6/16/04

/// Rating: Excellent - Third time to purchase from this company. Excellent product and service every time. S. Lewis 6/15/04

/// Rating: Excellent - I bought two pairs of titanium frames at less cost than I would have paid for one frame at the eye doctors office. They look very nice, they arrived promptly, and they fit. What more could I ask for? S. Groskreutz 6/8/04

/// Rating: Excellent - vast variety of products, great place to shop for specific needs. T. Pepe 5/27/04

/// Rating: Excellent - The glasses were made very well, even better than I could have hoped. They arrived in two days. I wish every purchase online could be this good! J. Goebel 5/16/04

/// Rating: Excellent R. Canova 2/19/04

/// Rating: Excellent - I purchased a pair of retro classic frames from eyglass.com. They were the only place that I could find this particular style(Clubman Classic). The price was only okay but the delivery time was excellent(2or3days). I even had a small problem with the frames and emailed eyeglass.com and they responded that same day. Solved my problem and even offered to take frames back if I wasnt 100% happy! They sent me a 10% off next purchase coupon, I was so pleased that I bought another pair that same week. Thanks eyeglass.com, sincerly, Happy Customer! K. Quinn 2/16/04

/// Rating: Excellent - This is the first time I ordered a product online. It was easy and a fun way to shop. Price is very reasonable. I felt comfortable ordering through this service after reading about the company and their policies. Eyeglasses arrived on time. I would recommend this to anyone. P. Piligra 12/31/03

/// Rating: Excellent - Great people. Helpful and nice. When the need arises I will use them again. Good job, you guys. G. Moore 12/2/03

/// Rating: Excellent - I have purchased from eyeglass.com before. They are good understanding people with exellent products, and deliver on time. I live in the UK, and would rarther send to eyeglass.com in the USA than shop here. They DO everything they say they do. Thank you eyeglass.com. N. Whittle 11/23/03

/// Rating: Excellent - Frames were as advertised and came swiftly. The tootsie roll was a nice touch ;) Thanks. J. Sophy 10/20/03

/// Rating: Excellent - My order for the frames was exactly what I wanted and the quality was right on the money. I was so impressed with the quickness of the delivery. A. Smith 10/14/03

/// Rating: Excellent - I must say that eyeglass.com was very professional and couteous. They kept there promise on delivery date time as well as made me feel as though I had been a customer of theirs all of my life. I highly recommend them for online purchases no hidden fees fast and friendly service.

I would also like to give a special thank you to the Customer Service Rep whomresponded so quickly to my questions. GREAT JOB!!!!!!!!!!!!

D. Sampson 10/09/03

/// Rating: Excellent - I just wanted to let you know how happy I am with my new glasses. I have been looking everywhere for vintage glasses and could not find any. I finally purchased a pair at a flea market and tried to have prescription lenses put in. I could not find anyone willing to do this. I have received your vintage frames with my prescription and I cannot tell you how HAPPY I am with them. Anyone who is looking for eyewear, a little different, this is where you will find it. Thank You so much for my glasses, they are my choice and my statement.

These frames are ********WOW

THANK YOU

L. Magretto 09/09/03

/// Rating: Excellent - Order was placed on 15 August and shipped 21 August. It arrived in UK on 29 August. I had to pay �10.55 surcharge to the postman but this was not the fault of Eyeglass.com

I was very happy with the service and would buy from them again. M. Whitehead 08/29/03

/// Rating: Excellent - I purchased four eyeglass frames in my first business with eyeglass.com. While I was hoping for the best, I confess to a bit of skepticism. I must say I am truly impressed. I got some extrodinary deals. Such prices would be hard to beat. The frames all appear of great quality and they arrived quickly.

I certainly plan to do repeat business with this firm and will urge my family and friends to do likewise.

At 50 years of age, and having worn glasses for 48 1/2 of those years, I just regret that it took me so long to find eyeglass.com. L.S. Tuggle 08/24/03

/// Rating: Excellent - Prompt and efficient! C.L. Trout 08/21/03

/// Rating: Excellent - Prompt email responses and shipping. I really appreciated their rapid turnaround of a return necessitated by my opticians mistake. Will use their lab also on my next frame order. Getting lots of compliments on the frame I ordered at one-third the typical retail price. S. Long 08/14/03

/// Rating: Excellent - Gee,you were great to get back to me so soon!! Wonderful customer service and that's pretty rare.

Thanks for the info. It did give me some idea about how the measurements go.

Thanks again. S. Babin 08/12/03

To Jim (et al)

Thank you so much for the glasses! The prescription is perfect - and so is the fit! These are the same quality that I got in the optical shop - a very pricey boutique.

I was so inexperienced at buying any kind of eyewear on line - so it was great to talk to you when I had questions. The process couldn't have been easier.

I'm so glad that I found eyeglass.com - and I'll be sure to tell anyone that's looking for new glasses right where to find you!

Best regards,
Faith Rodman 08/10/03

/// Rating: Excellent - Customer service is very helpful and they make every effort to ensure you are satisfied with your order. P. Williford 08/09/03

/// Rating: Excellent - After looking everywhere in the Atlanta area for clear, barrister-type frames, I found exactly what I wanted on your web site. Even though there was a caveat saying that I should expect a delay of 3-4 weeks for delivery, my new frames arrived only 3 days after I placed my order. They are perfect. I will never shop elsewhere. Thanks. P. Mabley 07/25/03

/// Rating: Excellent - My order arrived timely and intact. Superb experience! W. Oshodin 07/22/03

/// Rating: Excellent - This is my second order from them - with superior products, prices and customer service. I am tickled pink with them. They emailed me when my order was shipped, so I knew it was on the way - and it arrived almost the next day. Someone there even put a little penny-sized tootsie roll in my order. No big deal, I suppose, but it adds a little friendly touch in this cyber-world of numbers and automation. J. Britt 06/24/03

/// Rating: Excellent - EYEGLASSES.COM made my shopping and buying experience very easy and pleasant. First of all, the selection is excellent and the prices low. (I looked at many other sites and can say this with confidence.) Second, at most sites, the buyer has to know what brand she wants, whereas I knew what style of frame I wanted and couldn't have cared less about the brand. EYEGLASS.COM allows the buyer to search by style. Third, EYEGLASS.COM made it easy for me to order the right size, even though the numbers had worn off my old frames. Between the sizing advice at the site and the suggestions that came with my order, I now have a frame that fits as well as any I've ever worn. I would recommend EYEGLASS.COM to anyone who wants a better price and selection than her optician or local boutique can offer. E. Smith 06/20/03

/// Rating: Excellent - Hey... everything got here tout suite. R. Meyers 06/15/03

/// Rating: Excellent - I got fast efficient service from this merchant at a very reasonable price. They definitley had the lowest price for the item I purchased. If I have the need for their products again, I will certainly do business with this merchant at that time. M. Rapoport 06/11/03

/// Rating: Excellent - I just received my glasses from Eyeglass.com. I am extremely pleased with them! It took about the same amount of time as it would have through my optometrist, and I am more pleased with these glasses then anything I had to chose from there too! Plus, the price was incredible! I got titanium frames and polycarbonate lenses for what the lenses were going to cost at my optometrist. I was a little nervous about not being able to try them on first, but all my fears disappeared when I opened up the box and took them out, and like I said, I couldn't be more pleased. Thank you very much and I'm sure I'll be coming back the next time I need glasses. L. Lear 05/27/03

/// Rating: Excellent - Eyeglasses.com is one of the best merchants on the Internet. Their unique blend of fast, reliable, condiderate, courteous service and incredibly low prices for high quality eyeglass frames is a winning combination that keeps me coming back again and again. Save money and enjoy a great buying experience: patronize Eyeglass.com! G. Corrigan 05/04/03

/// Rating: Excellent - Fast and efficient service. This was my third order from the site and I've never had a problem! Thanks! C. Del Castillo 05/01/03

/// Dear Sir,
This is to inform you that the rimless glasses I ordered have arrived today and safe and sound. EXCELLENT!

I have shown them to some friends of mine ,who had bought previously the Sihouette (300 US dollars), and could not see any difference, even the case -they said- is the same.
I am really glad for both the glasses and the service you offer.
You have got a new client.

Best regards from Spain.
A. Candela
04/30/03

/// Rating: Excellent - Great site and easy to use. Delivery was just as promised. T. Jones 04/12/03

/// Rating: Excellent - eyeglass.com has by far, the best selection for unique and rare styles not available in most retailers. and the prices are amazing! E. Gonzales Jr. 04/10/03

/// Rating: Excellent - Frames arrived really quickly and were just as described. I'd definitely order from them again if I needed more frames. R. Rosen-Wakeford 04/06/03

/// Rating: Excellent - unbelievable, good service, I order a pair of rimless glasses, I received it within 3 business days, better than I expected. keep up the good work. :) Y. Lam 02/26/03

/// Rating: Excellent - I live overseas and prefer the styles from home and Eyeglasses.Com offer an easy and complete selection of glasses. I also received them in a very short time after ordering, which is excellent because sometimes the mail takes forever to reach us. I needed the frames asap as mine had broken so I was very very pleased with the service they provide and will be a customer in the future for sure. B. Harnick-Turner 02/17/03

/// Rating: Excellent - Eyeglass.com was extremely prompt in sending my order and very efficient in responding to my questions and concerns. I've told friends and family about them and I will definitely use them in the future. T. Zollinger 02/14/03

/// Rating: Excellent - This is not the first occasion of my use of eyeglass.com, and it will not be the last. I am quite satisfied.D. Smith 02/09/03

/// Rating: Excellent - I was really impressed! Thank you very much! I lost my glasses and I loved them! I went back to my eye doctor and they said they couldnt get them because they were discontinued! I was so upset! I checked your website and there they were! Thank you very much! A. Nash 02/06/03

/// Rating: Excellent - The service was excellent, the shipping lightening fast. The packaging top notch and the enclosed information very helpful. I would buy again in a heart beat. Thanks!! M. Rubinstein 01/27/03

/// Rating: Excellent - Speedy shipping, great glasses!! Thanx alot. J. Dryfka 01/27/03

/// Rating: Excellent - After placing an online order I realized that I needed to alter the shipping information, but feared that I would not be able to get it all taken care of prior to Christmas. I called the number on their site, spoke to a representative, and the situation was straightened out to my complete satisfaction. It was a perfect shopping experience and I wholeheartedly assure any future clients and customers to put their faith in eyeglass.com. I did, and it was well worth my time and effort. T. Dopko 01/02/03

/// Rating: Excellent - When I took them to my optical to have the prescription done everybody was impressed by the look and the price. THANKS! Yamira M 10/18/02

/// Rating: Excellent - Just wanted to thank you.......life can be difficult.......your assistance and service was most helpful.......keep up the good work.....T.J. Muhammad 10/10/02

/// Rating: Excellent - great service, i ordered from the uk via the internet, recieved my frames with no problems,they are just what i was looking for,thank you all at eyeglass.com, best regards nw 9/30/02

/// Rating: Excellent - Hi, I am very satisfied of my order.The glasses you send me are really what i was expecting. Any time i need a frame or anything related to glasses i'll order it from EYEGLASS.COM .Thank you, i appreciated your service. - K. Dia 8/30/02

/// Rating: Excellent - I was very happy with the service and appreciated the enclosed informative literature regarding fit. The 2 tootsie rolls with the order was a neat idea and made me smile and added to a very positive impression of your business. The lighthearted tone of the literature was effective in the same manner. I would order again and would not hesitate to recommend this service to anyone. - M. Gibson 8/28/02

/// Rating: Excellent - I have always liked the frames I get from eyeglass.com. I have ordered two different style and they have been exactly what I wanted. The shipping service is great - super fast. Thanks C. Burgess 3/28/02

/// Rating: We received the order. Thank you for wonderful service! It's been a pleasure and I look forward to doing business with your company again. K. Hart 3/25/02

/// Rating: Everything went smooth. Love my new glasses! T. Brady 3/13/02

/// Rating: My second time ordering from this merchant. As with the first order,almost a year and a half ago, I was pleased to find out that the same low prices and reasonably quick shipping were still there. My order arrived safe and I like that they included some discount coupons for a future order. Will definitely consider them for any future eyewear purchases that I need. J.Vilcheck 3/5/02

/// Rating: Excellent - Good support before and after sale. A+++. T. Yeager 3/4/02

/// Rating: Excellent - The price of the totally rimless glasses was unbelievable. The customer service on the phone was very helpful in informing the status of my shipment.I have already referred my girlfriend to the site and I am planning to purchase the same glasses for emergency purposes. N. Huey 2/21/02

/// Rating: I ordered a pair of glasses and in about 2 weeks i received them in my mailbox. They fit perfectly and looked fab on me. I was so psyched! This was the first time I ordered something online so i was a little nervous. You guys are awesome. I had no problems getting my prescription lenses put in. Thanks guys- satisfied customer- S. Hallene 2/20/02

/// Rating: Really great website, excellent service. Website is well designed and has good site search functionality that allowed me to locate the merchandise I was looking for quickly. Pricing is good, even better than their competitors. I never had trouble contacting the business over the phone when I had questions. They were always responsive to my inquiries, good customer service. They allowed me to use a customer check, which is getting harder to do with internet transactions, and I always received my shipment as soon as possible. Overall, excellent website and service, recommend it to anyone looking for new frames.

/// Rating: My shopping experience was great. I highly recommend them. J. Barraco 2/1/01

/// Rating: Excellent - I ordered a pair of frames from them, and they were too small. I called to discuss my options, and the gentleman told me that he had another pair that were similar. He e-mailed me a picture of them, and I exchanged them for no additional cost. It was a good experience for me. G. Burton 1/31/01

/// Rating: Great! Great selection, great customer service, timely, knowledgeable.Would shop many times again. L. Everest 1/25/01

/// Rating: Glasses were higher quality than I expected given the price I paid. Great value. Shipping time was about a week from my order. Very convenient. Would shop there again. T. Koch 1/21/01

/// Rating: Excellent - Service was very good. An agent even called us at home to make sure the order was to our liking. The staff in the optical center where we had the lenses made couldn't beleive where we had gotten the frames from. They receive free frames as part of their job benefits, and they were going to look at Eyeglass.com for their own use. The frames are of very good quality and we are very pleased. - L. Figiel 8/17/00

///Rating: Excellent - very fast, and we will be back, Thanks, S. Jones 1/15/01

///Rating: My frames didn't arrive until after Christmas, oh well. However, when we took them to the optician to get the lenses put in them, he commented repeatedly on how well made the frames were, and that whoever sold me the frames sold me really good frames. So, the story ends happily! Thanks! M. Crunkleton 12/29/00

///Rating: Dear Eyeglass.Com, Thank you for your speedy and uncompromisingly outstanding service! It is a pleasure to do business with such a responsible and accountable company. Sincere Thanks, Sean R. 12/5/00

///Rating: Excellent - I was happy to get what I ordered and that the glasses were everything they said they would be. They got my glasses to me promptly. Thank you eyeglass.com - V. Wallace 12/1/00

///Rating: Excellent - I was very happy with the transaction. The order arrived very promptly.The product was as promised. I took the to a local eyeglass store for the lenses and similar frames there were $229.00 - J. Jennings 11/20/00

///Rating: Excellent - found the size I needed, which is xxxl, unable to find elsewhere - E. Kish 11/8/00

///Rating: Excellent - This is the second pair of frames I've gotten from them. As it should be the second go-round was easier than the first. Great company. - P.Pinckney 11/1/00

///Rating: I think you had me in mind when the prices for your eyeglasses was being discussed. I believe quality work shouldn't come at a high price. You have an outstanding array of eyewear to chose from for men and women. I will be shopping from here from now on. Thank you, Omar B. 10/29/01

///Rating: I ordered some of your frames and they are great can't believe the price. I tell all of my friends and even non friends. I do that cause I hope you keep doing better. J. Purvis 10/18/00

///Rating: Excellent - Great place to shop in my opinion. Received e-mail confirmation within 24 Hrs. stating that my order had already been shipped and received my frames in less than a week. They seem to be well made and cost over a hundred dollars less than similar frames at my local optometrist. Looking foward to placing another order with them soon. - J. James 10/4/00

///Rating: Good - Comments: The service is fast, reliable, and unlike many stores online you get exactly what you ordered and it actually looks like the picture displayed. - L. McDonald 9/10/00

///Rating: I got my frames filled!! I ordered my frames last week (LC 126 PEW 140 Titanium w/clip) and today went in to LensCrafters to buy the lenses. I talked to the sales lady and asked her what the frames and clip would normally cost. I was amazed when I heard over a hundred dollars just for the frames (Titanium) and over fiftydollars for the clip! She, in turn, was amazed when I told her where I bought them and for fifty dollars! She told the lab technicians and the other sales people. It was then that I realized how good the deal was!!

I am wearing them now. I needed a new pair for resting my eyes from contacts and they are wonderful!! Then again, what would I expect?! So now I'm bragging to my coworkers and family and friends! You are great!!

Thank you!!

The destination of all journeys is their beginning. - Angela Olive Carter

L. Player 7/31/99

///Rating: Message from former eyewear rep.- Hi!I found your site on the net and was amazed. The frames you offer are from some of the best manufacturers. I was a frame rep for eleven years, working in the field selling to optical shops and doctors who sold frames. The prices were staggering, and people held on to their old frames much too long because the price of a new pair was so expensive. I saw situations where a person was having the third prescription put in a worn frame. The way you are doing this is so consumer targeted that I, for one, wish you the best of luck. Be assured, when I buy my next frame you're where I'm going. If you would like to hear more from me that might help you with the consumer, I'm happy to e-mail you answers to some questions; like why do frames cost so much? I heard that every day I was selling and for the life of me the only answer I could give (but never did) was that the people who owned optical wholesale companies liked to live well, because I never saw justification in the high costs for frames.Best of luck. - C. Powell

///Rating: Excellent - I was satisfied right from the start with this order. I ordered on a Sunday and received my Duraflex frames on Wednesday. So far these Duraflex frames are just what I needed and in the future I will tell my friends about this. Thanks Again. - T. Therrien

///Rating: alain milkli frames - Thanks for your quick and generous response! There are nice people all over the world! You have made my day! I will definitely tell other folks about your web site. - K. Marshall

Sarasota company may be on 'Today'

Eyeglass.com is ready for a Web site crowd if it is in the "Today's Money" segment on Friday

Sarasotan finds Web niche in eyeglass frames

By Philip A. Lieberman
Contributing Writer

When Sarasota's Jim Morrison first announced his plans to sell eyewear on the Internet, "Everybody thought I was nuts," he says. No one is laughing at Morrison now. In less than a year's time, his eyeglass.com Web site has grown from 100 hits a day to nearly 6,000 generating 50 sereis inquiries seven days a week.

With a background in eye care, including five patenets in frame and lens development, the Harrisburg, Pa., native who moved to Sarasota in 1990 knew he could deep-discount the prices charged by chain stores and small retail opticians.

"It's not that they're ripping off people," Morrison explains. "Their markup needs to be very high to cover overhead costs like rents, personnel and inventory." He estimates, for example, that an average-size optical center stocks 1,500 different frames, and product turnover can be slow.

Morrison's eyeglass.com, on the other hand, carries little inventory and does not pay retail rent or salaries to fitters and technicians. Through Morrison's past connections inside the industry, he has established accounts with most of the brand names people know and trust. He simply orders frames for the same prices that retail opticians pay. Within four days, the frames arrive in Sarasota and are ready to ship via U.S. Mail

For the customer, that means about a one-week delay from the time an order is placed to the receipt of the frame at home. While Morrison admits that is a far cry from the same-day service offered by many retailers, many customers will gladly wait to get a 90% discount off the "specials" and coupons offered by the chain stores. For example, he points to one popular frame he sells for $25 that goes for $250 in a well-known store in Bradenton.

After receiving the frame, the customer is directed to a local optician to grind and install the proper lens. "Very few optical centers will refuse to install a lens in one of our frames," Morrison declares. "And we know Wal-Mart charges only $30 for that service."

What if a customer chooses a frame that is inappropriate for, say, a tri-focal or specialized lens for astigmatism? Eyeglass.com will gladly make an exchange, but Morrison insists that it seldom is necessary, especially if the customer submits a prescription or old frame's dimensions. The eyeglass.com Web site promotes those frames that are most universally adaptable and easy to fit. A section of the site teaches the user how to measure frames.

Although customers run the gamut for age and income, Morrison is especially targeting college students, whom he feels the major chains have largely overlooked. "They're akk on the Internet, and don't want to spend a lot," he states.

Morrison combs his suppliers for closeouts in fashionable styles. He spends $5,000 to $10,000 for bulk purchases, then promotes them on the Web site.

To keep from overwhelming the users, eyeglass.com promotes only about 50 stlyes at any given time. "The site builds quickly and simply," boasts Morrison. Most of the new customers find the site via Yahoo, which provides Morrison a customer feedback service.

Morrison has no fear that the big chain stores will muscle in as competitors on the Internet. Unlike a Barnes & Noble moving in to compete with Amazon, the large eyeglass chains will not be able to command retail prices without personalized service, he contends.

In fact, Morrison claims, a couple of large optical centers have approached him with package deals for on-site installation, so they can at least capture the lens portion of transaction. One offer came from Sterling Optical, which has 300 stores in the United States. Smaller opticians also are beginning to buy closeout frames from eyeglass.com, he says.

As eyeglass.com positions itself as a future dominent force in this unbundling, Morrison is seeking strategic partners to expand his closely held corporation. Eyeglass.com currently has three shareholders, and has spent around $100,000 since its inception last May. While he would not reveal revenues, he does say they have tripled since last June.

Morrison envisions his own brand name with a modular construction, so that customers can replace parts themselves. He is concentrating on an adjustable "one size fits all" modular frame that can be manufactured cheaply and sold in bulk quantities to specialized populations throughout the globe.

Morrison's focus group research last year revealed that the typical eyeglass wearer is dissatified with the existing system of buying glasses. "It's a $40 billion industry worldwide," he observes.

SARASOTA

Yahoo! honors Eyeglass.com

Sarasota's Eyeglass.com which sells low-priced, brand eyeglass frames, has received the Yahoo! "Top Service Award" for an Internet business.

Jim Morrison, Eyeglass.com's founder, has been experimenting with selling eyeglasses over the Internet since 1995. In previous ventures, he designed and received patents for eyeglass frames sold exclusively through the Internet.

"The virtual store is especially viable in this industry. Consumers question why a basic pair of prescription eyeglasses has to cost $180, and the answer has simply been store overhead and profit," Morrison said in a statement.

The Yahoo! award gave the company "the highest overall rating for excellence in customer service." Privately held Eyeglass.com Inc. was founded last year. The Internet site is at www.eyeglass.com.

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