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| What sort of guarantee does eyeglass.com offer? | 30 Day, No Questions Asked, No Re-Stocking Fee Guarantee. Our money back guarantee covers frame returns for any reason for 30 Days. No Re-Stocking Fee! Simply return the frames for either a refund or exchange for another frame. All you pay is the SHIPPING. Sorry - Prescription lenses, custom lenses and sun clips are not refundable because they are custom made. We can no longer accept Lafont, Beausoleil or J.F. Rey frames back for exchange or refund. These frames are imported and we are not able to return them to the manufacturer. Sorry for any inconvenience. Please allow 60 - 90 days for refunds. |
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